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Addressing Incorrect Payments to Safeguard Culture and Employee Morale 

Addressing Incorrect Payments to Safeguard Culture and Employee Morale 

by Debbie Cowan | Jul 31, 2023 | Culture, Overpayments, Payroll Best Practice, Payroll Compliance, Underpayments

A positive work culture and high employee morale are essential for the success and growth of any organisation. As a CFO or CEO, it is crucial to understand the detrimental effects that incorrect payments can have on your organisation. In this blog, we will explore the...
The Price of Human Error: The High Cost of Incorrect Staff Payments

The Price of Human Error: The High Cost of Incorrect Staff Payments

by Debbie Cowan | Apr 24, 2023 | Overpayments, Payroll Audits, Payroll Best Practice, Payroll Compliance, Rules and Regulations, Underpayments

There’s no denying that inaccurate staff payments can be a significant expense for businesses. But, what’s the actual cost? In some cases, the cost can be significant. For example, in 2019, Target Australia had to pay over AUD 9 million in back payments to...
The Root Cause of Underpaying Your People

The Root Cause of Underpaying Your People

by Debbie Cowan | Sep 22, 2022 | Payroll Audits, Payroll Best Practice, Payroll Compliance, Underpayments

The underpayment – or indeed any kind of incorrect payment – of employees is a shockingly common issue in all industries, and it can cause big problems for employees and employers alike. Underpayment in Australia was five times more common in 2021 than it was in 2017,...
Systems Don’t Underpay People, Processes Do

Systems Don’t Underpay People, Processes Do

by Debbie Cowan | Sep 19, 2022 | Payroll Best Practice, Payroll Compliance, Payroll Projects, Payroll Team, Underpayments

When was the last time you validated that your documented processes actually align with what your employees are doing? Process documentation is rarely proactively on display. They’ll most likely be lying at the bottom of a drawer somewhere or hidden away in desktop...
Payroll Problems: Blaming the Payroll system for your underpayments is wrong. Here’s why.

Payroll Problems: Blaming the Payroll system for your underpayments is wrong. Here’s why.

by Debbie Cowan | Sep 12, 2022 | Payroll Compliance, Payroll Team, Underpayments

“There was an error in the Payroll technology”, said all of the faces of a range of underpayment cases across Australia in the last couple of years. Given our over-reliance on digital technology and rapid digital transformation, we’re likely to see that excuse time...
Company Directors can now be Personally and Legally Liable for Employee Underpayment.

Company Directors can now be Personally and Legally Liable for Employee Underpayment.

by Debbie Cowan | Sep 9, 2022 | Rules and Regulations, Underpayments

The Australian Fair Work Act and payroll compliance system in our country has been bewilderingly complex to major organisations for years now. With a huge rise in enterprise underpayment cases, such as a recent major Australian supermarket that has been identified as...
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